refund policy
NO RETURNS • NO REFUNDS
At Stone Science, we take pride in offering thoughtfully curated crystals and energy products. Each item is handled with care and intention to ensure the best possible experience for our customers. To maintain product integrity and hygiene standards, we follow a strict no return, no refund policy.
1. All Sales Are Final
Due to the sensitive and spiritual nature of our products, all purchases made through Stone Science are final.
We do not accept returns or offer refunds once an order has been placed and processed. Please double-check your selections before confirming your order.
2. No Guaranteed Results
Crystals are commonly used for personal well-being and energy alignment, but their effects are highly individual.
Stone Science does not make any claims or promises regarding outcomes, benefits, or spiritual results. Your experience may vary, and the use of crystals is entirely a personal choice.
3. Damaged or Missing Items – Video Proof Required
In the rare case that an item arrives damaged or something is missing, we require a complete unboxing video from the moment the sealed package is opened.
Without this video, we cannot validate claims for replacements or support. This measure protects both our customers and our brand from misuse or confusion.
4. Agreement to Terms
By placing an order with Stone Science, you acknowledge and agree to all of the above terms. You understand that you are purchasing at your own discretion, and no post-purchase changes, refunds, or returns will be entertained.